The 60-Day Trial
Love them or send them back.
Every order is covered by the 60-Day Trial. Wear them properly for up to 60 days from the day they arrive — sweat in them, train in them, get them dirty. If they're not for you, send them back for a full refund.
What we ask
- Let us know within 60 days of delivery and return the item within 7 days of telling us.
- They need to come back complete — frame, lenses and case — and not trashed, heavily damaged or altered. Normal wear from real use is fine; that's the point.
- Proof of purchase is required.
What's excluded
Prescription inserts and custom-built items can't be returned under the 60-Day Trial. Your statutory rights are not affected — if an item arrives damaged or develops a fault, contact us and we'll resolve it in line with consumer protection law.
Return costs
Return shipping is the customer's responsibility.
Refunds
Refunds go to your original payment method after inspection. Please allow 5–7 business days for the refund to appear.
Trial orders
If you bought on a Try Before You Buy trial, the balance is charged automatically at the end of the trial period unless you've told us you're returning them. The 60-Day Trial still runs from the day the item arrived.
